Forum Discussion
sefa_teyek
Jun 27, 2024Copper Contributor
I can not pass Employment verification
Hello, I can not pass Employment verification. I updated the primary domain's whois information with the company's legal data. I set visible to whois information. I renewed the primary domain...
patti1470
Jul 18, 2024Copper Contributor
I have given sweat and blood for this account verification. agent copies and pastes same reply for a month. no issue with domain. no issue with email based on info i have been following here. today i woke up to a black account. cannot even see verification workflow. just a shell. why is microsoft being so difficult? this is heartbreaking honestly. to spend a full month only to be rejected. i have no way to appeal as i cannot log tickets. that functionality is also gone
- angelasodemannJul 26, 2024Copper ContributorJillArmourMicrosoft
I am reaching out to you for help on this issue as well.
I get this same email from support over and over with no details.
Thank you for reaching out. Please correct your primary contact email address to be compliant. Generic functions or department names, such as "sales1@", "info@," "admin@," "email@," or “marketing@” do not meet the contact email requirements of the program.
All of my emails are in the format "email address removed for privacy reasons
It's been over 6 weeks of going back and forth receiving the same email. Surely there has to be someone to reach out to at Partner Verification that can help.- JillArmourMicrosoftJul 26, 2024
Community Manager
angelasodemann the only way to reach them is by submitting a support ticket, there is no call center or help desk. I don't know why, but there isn't. 😞
- JillArmourMicrosoftJul 29, 2024
Community Manager
I am now closing comments on this post. You are welcome to start a new thread. Thank you for being part of the community! - jill