I can not pass Employment verification

I provided a business email address.

Domain name: example.com
Primary Contact Email Address: sefa.teyek[at]example[dot]com or admin[at]example[dot]com

I tried both email formats, but they rejected both of them.

I created 2 different tickets.
The first support person gave this answer:
Thank you for your interest in Microsoft Program. In reviewing your account, we have found that you do not meet Microsoft standards for eligibility. I am unable to provide any additional detail and I will be archiving this ticket.

The another support person answered another answer:

Thank you for reaching out. Please correct your primary contact email address to be compliant. Generic functions or department names, such as "sales1@", "info@," "admin@," "email@," or “marketing@” do not meet the contact email requirements of the program.

I asked questions to the second one, and he replied with the same answer.