Forum Discussion
I can not pass Employment verification
sefa_teyek are the emails you provided personal or business accounts? They must be business to get verified.
What are the comments support is sending back to you on why you haven't been verified yet? Usually, they give you a list of what they need to move forward.
- sefa_teyekJul 17, 2024Copper Contributor
JillArmourMicrosoft
They rejected again my correct legal documents. I compared all legal information again between documents and the application form. All of them are correct with all letters.And email,
I don't think they examined it carefully. They're just playing like Russian roulette.
I don't know what can I do else. - sefa_teyekJul 01, 2024Copper Contributor
JillArmourMicrosoft I think there's an issue on the platform too.
I opened the New Account Management page, and Click on the rejected application.
And then I clicked on Fix now.
You can see Employment verification step is rejected. I clicked on Fix now.
You can see the account verification status is Authorized and Rejected is gone.
But, If I will refresh my page, the rejected status is returned back on Employment Verification step.
I created 4 different tickets. There's no support person is helping me to solve this issue and I don't know how can I pass it.
- sefa_teyekJun 28, 2024Copper Contributor
I provided a business email address.
Domain name: example.com
Primary Contact Email Address: sefa.teyek[at]example[dot]com or admin[at]example[dot]com
I tried both email formats, but they rejected both of them.
I created 2 different tickets.
The first support person gave this answer:
Thank you for your interest in Microsoft Program. In reviewing your account, we have found that you do not meet Microsoft standards for eligibility. I am unable to provide any additional detail and I will be archiving this ticket.
The another support person answered another answer:
Thank you for reaching out. Please correct your primary contact email address to be compliant. Generic functions or department names, such as "sales1@", "info@," "admin@," "email@," or “marketing@” do not meet the contact email requirements of the program.
I asked questions to the second one, and he replied with the same answer.- JillArmourMicrosoftJul 08, 2024
Community Manager
I'm sorry to say there is nothing you can do to get past verification if they share the below messaging with you:
"Thank you for your interest in Microsoft Program. In reviewing your account, we have found that you do not meet Microsoft standards for eligibility."
- sefateyekJul 10, 2024Copper Contributorcan you please tell me some suggestions? I don't understand why I don't meet Microsoft standards for eligibility.
I have a registered IT company in Florida,
I have an office rent contract
I have a domain with office legal information
I have articles of incorporation
I have the DUNS number
I don't understand what I should do else to meet Microsoft standards for eligibility.