How to create a partner support ticket without access to your partner account

Hi Jill

I have a MS partner network portal that is broken once I log into it, the support AI is not working. So the above process does not work.

It says I dont have admin access (Im the only user and definitely was admin) If I request admin access - it emails me on the same email address saying that I have requested admin access!
I cannot log a support ticket in the Microsoft partner network web site - because it says I dont have admin access!! 

Trying to lodge a support ticket over the phone - it says to log in to my partner portal.

Thanks, looking forward to a resolution

Paul Thomson

Waldon Computing