HELP!!!! I am so fustrasted with Microsoft Vetting Process

Same here... Sweta S. mixed the documents and tried to validate some domain in Zanzibar. Since then vetting process is rejected and all support cases are closed instantly without any additional explanations. Tried couple of times to reinstate the process with added questions if the documents are ok or needs to be clarified or updated but all of the cases are instantly closed with any additional responses. Will try again but if i get rejected again i am thinking about leaving out MS with all of our clients and moving them to another service