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jjones257's avatar
jjones257
Copper Contributor
Jul 23, 2024

HELP!!!! I am so fustrasted with Microsoft Vetting Process

I NEED SERIOUS HELP, I PROVIDED EVERYTHING SINGLE DOCUMENTATION THAT IS NEEDED TO FINISH THE MICROSOFT AI PARTNER PROGRAM. I WAS WORKING WITH SWETA S. THATS THE SUPPORT PERSON AND AFTER PROVIDING ALL...
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carlos_mt's avatar
carlos_mt
Copper Contributor
Jun 19, 2025

We've been stuck on a loop for almost a year with the same problem. Can anyone help us? JillArmour​ 

  • Alain2025's avatar
    Alain2025
    Copper Contributor
    Jun 23, 2025

    Hi Carlos, we were able to close the loop through opening tickets that reiterated the issue.  In the end, I was being called by different people who each owned specific pieces of the issue and it was finally resolved.  One year seems an inordinate amount of time but I have to say that the Microsoft KYC process is fairly thorough.  I would not hesitate to escalate the issue.

  • JillArmourMicrosoft's avatar
    JillArmourMicrosoft
    Icon for Community Manager rankCommunity Manager
    Jun 19, 2025

    The only way to get through the vetting process when you are having problems is to use the support link and submit a ticket. There is no call center or anyone I can connect you with to speak to unfortunately.

    I am not part of the support or vetting team so my knowledge here is limited. 

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