Forum Discussion
Error when registering as a cloud partner Reseller
- Jan 21, 2025
Ok everyone, I got approved and I'll tell you what I had to do.
I went to LinkedIn and did a trial of the Premium so I had better search and reach out options.
I then searched for every employee of the Partner Services team at Microsoft.
I then sent a message to each and every one of them explaining the problem.
After about a month, a rep emailed me and told me they had made some updates on the backend, and to resubmit my stuff in the portal.
It was approved almost instantly. As in, it was DEFINITELY programmed into the system - it was NOT a human looking over the documents. This was my fear - that they have a poorly trained CoPilot agent approving partner requests. I still feel this is the case today.
I opened ticket after ticket. There is no way to contact the partner reps (except for above :) ), there is no support phone numbers, and it's CLEARLY an automated response via email as it was exactly the same verbiage every time, and the "person" on the other side never actually answered any questions - because they couldn't because it's not a person.
EDIT: Microsoft would not let me post my original post because I said this was a bad practice. They're stopping true but negative replies ahead of time because they have no choice - they have to stop them before people see what's actually happening.
I have the same issue! Please help.
When trying to register my company for the Microsoft Partner Network (need MPN ID for Azure app publisher verification), I get this error:
"A legal entity matching the request payload already exists when creating the legal entity"
The problem is I can't create a support ticket to resolve this because:
- Partner Center help form requires selecting a workspace
- Can't access/create a workspace without completing registration
- Can't complete registration due to the duplicate entity error
It's a catch-22 situation. I don't have access to any existing account and can't find who may have registered previously.
Did you find a solution? Could Microsoft Support please contact me? It seems there is no way to contact Partner Center if you don't have an account. Any help would be greatly appreciated!