Forum Discussion
Error when registering as a cloud partner Reseller
Ok everyone, I got approved and I'll tell you what I had to do.
I went to LinkedIn and did a trial of the Premium so I had better search and reach out options.
I then searched for every employee of the Partner Services team at Microsoft.
I then sent a message to each and every one of them explaining the problem.
After about a month, a rep emailed me and told me they had made some updates on the backend, and to resubmit my stuff in the portal.
It was approved almost instantly. As in, it was DEFINITELY programmed into the system - it was NOT a human looking over the documents. This was my fear - that they have a poorly trained CoPilot agent approving partner requests. I still feel this is the case today.
I opened ticket after ticket. There is no way to contact the partner reps (except for above :) ), there is no support phone numbers, and it's CLEARLY an automated response via email as it was exactly the same verbiage every time, and the "person" on the other side never actually answered any questions - because they couldn't because it's not a person.
EDIT: Microsoft would not let me post my original post because I said this was a bad practice. They're stopping true but negative replies ahead of time because they have no choice - they have to stop them before people see what's actually happening.
I don't know if it gonna be helpful in your case but let me tell you how we resolved this issue. You just need to...
... create new user in your Entra directory with Global Admin role. (sic!) 🙂
For us it resolved everything and while using another user account all the enrollment prcess went smoothly 🙂
Keep my fingers crossed for you. Let me know if it helped you
Best Regards
MW
nickburnsccg Any solutions to this?
- Sadly did not work in my case. It just brought me back to the same Partner account that is now permanently denied.
There is no where to re-enroll, and it says I can't do it again. Not sure what to do with it... - I can tell you that it's not discrimination against someone being disabled. I think we're all scratching our heads wondering why they reject us. Honestly, I think the first line of defense at Microsoft is Dun & Bradstreet. They gauge you on what your status is there. I have over 3M in credit lines with 3 different distributors and none were reporting them to D&B. All I had was a $700 charge that was being falsely reported that I disputed and had removed. But I thought maybe it was that. But after that was removed, I went back and was still rejected by Microsoft. So then I thought maybe it was because I registered my domain and my email with Godaddy. So I moved my email to Microsoft directly thinking that would help. Still got rejected. I can't imagine why Microsoft would reject me at this point. I was able to become an AWS partner, Redhat Partner and other software companies without any issue. I think Microsofts vetting system is an automated non-human AI process that probably auto-rejects people if there's something minor that doesn't line up. Like maybe it's that my email address I'm using to signup as a partner isn't the same as the email address I use for D&B. Who knows, who cares......at this point, my time is more valuable selling other product. I've had maybe 5 Microsoft requests over the last 12 months. My primary business is Cisco.
