Forum Discussion
Different documents have company names in different languages
Hi,
My account is stuck at Employment verification stage, the customer support mentioned that I failed domain verification. I've seen some discussion about failed in verification because of different company name, so maybe I can get some help here.
This is my situation:
1. the name I registered in my Microsoft partner is in English;
2. the name in domain profile and documents is in English;
3. the name in official business document is in Chinese;
The names in different languages have the same meaning, and I'm hoping to figure out if this is causing my validation to fail, as I've failed four or five times without getting a specific reason.
Thanks all.
3 Replies
Hi, may I ask if you’ve resolved the issue where the Chinese company name didn’t match the English information submitted on the Partner Center website?
Could you please share how you managed to fix it?- JillArmourMicrosoft
Community Manager
ddhao Have you submitted a support ticket for this? That would be my first step!
- JillArmourMicrosoftI would assume yes, that could be the issue with your verification. I will reach out to the support team and see what their guidance is for this type of thing. I am sure it has happened before!
