Different documents have company names in different languages

Hi,

My account is stuck at Employment verification stage, the customer support mentioned that I failed domain verification. I've seen some discussion about failed in verification because of different company name, so maybe I can get some help here. 

This is my situation:

1. the name I registered in my Microsoft partner is in English;

2. the name in domain profile and documents is in English;

3. the name in official business document is in Chinese;

The names in different languages have the same meaning, and I'm hoping to figure out if this is causing my validation to fail, as I've failed four or five times without getting a specific reason.

Thanks all.