Forum Discussion

Copper Contributor

Apr 02, 2024

Developer account suspended

Hello we've been trying to reactivate our developer account for hours. We haven't used it for years, but now we'd like to submit some of our Windows tools to the Store. When we try to do this...

Account suspended

Developer Center

Copper Contributor

Aug 15, 2024

I am having the same problem

I followed the last link you mentioned

https://partner.microsoft.com/dashboard/support/servicerequests/create

But the form wants me to select a Workspace from a drop down list. The workspace dropdown list is empty so I can't submit a request . Any Help ?

Copper Contributor

Aug 15, 2024

mikoyoyo ok, that didn’t happen for me. Try signed out.

Eventually the thing which unlocked my account was emailing emailreportapp at microsoft.com . just email them to save time.

JillArmourMicrosoft
Community Manager
Aug 20, 2024
mikoyoyo and pelleter I LOVE to see this! That is what community is all about, helping each other and connecting.

Thank you both for being part of the community and cheers mikoyoyo for getting your issue resolved.
mikoyoyo
Copper Contributor
Aug 20, 2024
pelleter
Loads of thanks to you . sending them an email really did the trick. they responded and corrected the situation . I have been running in loops for a while now until I saw your suggestion

use "reportapp" then the "at" sign then "microsoft.com"

Here is their reply

As part of an ongoing account enforcement effort related to Store Policy your account was unintentionally disabled. We are working to correct the error and will restore any other similarly affected accounts. This account has now been reinstated, and it should be available in Partner Center within 24 hours. We apologize for the inconvenience.

thanks again pelleter
mikoyoyo
Copper Contributor
Aug 19, 2024
pelleter

the address is "reportapp" at microsoft domain ?