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TamasP's avatar
TamasP
Copper Contributor
May 23, 2024

Account Verification

Dear Jill and Members,   I have been a Microsoft Partner for 10+ years now. In the past I never had any problems, and could renew membership offers year by year. Last year my address has changed an...
Account Verification
JillArmourMicrosoft's avatar
JillArmourMicrosoft
Icon for Community Manager rankCommunity Manager
May 24, 2024

TamasP from their response it sounds like the paperwork you submitted doesn't match the name you have registered in your partner account. It has to match EXACTLY, down to the letter and "."

 

 

  • TamasP's avatar
    TamasP
    Copper Contributor
    May 27, 2024

    JillArmourMicrosoft thanks for your reply. I have uploaded a PDF of my company registration, and the verification has completed now. I am not sure whether because of this document, or by simply opening a support case. 

     

    My problem is(was) that the process is not clear, and there is no feedback what is wrong, or what is required.

     

    Talk to you next year 🙂

     

    Thanks again,

    Tamas.

    • figale's avatar
      figale
      Brass Contributor
      Jan 21, 2025

      Tamas, I second this, the requirements seem to be designed to confuse and change based on whoever seems to pick up your request. 

      I have been told 3 different things:
      - that your primary contact can't be an info.... or contact... style address.
      - to send business registration information
      - to send domain ownership information

      None of which of course make sense in the context of 'employee verification'.
      Even if you send one of the requirements, it's likely you will then be asked to complete a different, previously unmentioned requirements, or simply rejected without any communication for days.

      What is worse, at some point I even got an email that I got verified, so it's obviously a systems and people core issue in Microsoft.

      For any prospective Partner member who is reading this I have nothing else to recommend but to stay clear from this whole farce at this point.

      • pnutman's avatar
        pnutman
        Copper Contributor
        Mar 31, 2025

        Same problem here, do not get the box to upload documents as my chance expired in 2022!! Now I have 30day to cancellation with several clients in my CSP.

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