Forum Discussion
New benefits availability
- Jan 24, 2025
Had similar issues with our partners. They logged a ticket and Microsoft confirmed that there're some issues with the new benefits. They did manually add the missing benefit for those partners in their Partner Center.
So if you're missing some benefits, log a ticket and they should fix it. Or indeed wait till they fix the broader issue.
We have requested a top-up. It makes sense to not have to wait a whole renewal cycle, and also to have parity with partners who:
- Bought < Jan 22, 2025 paying for lesser product till the end of the rewal cycle in Dec
- Bought >= Jan 22, 2025 receive [arguably] twice the value, for the same price, for the same program.
https://techcommunity.microsoft.com/discussions/partnerbenefitsforum/icymi-new-partner-blog--updated-partner-benefits/4369520/replies/4372505
I hope the partner team reconsiders the decision for all partners with this scenario in mind.
I agree; it's a kick in the teeth to be so petty with what practically costs them nothing to provide for their partners.