Forum Discussion
New benefits availability
Had similar issues with our partners. They logged a ticket and Microsoft confirmed that there're some issues with the new benefits. They did manually add the missing benefit for those partners in their Partner Center.
So if you're missing some benefits, log a ticket and they should fix it. Or indeed wait till they fix the broader issue.
It is totally hillarious, that you don't get the latest benefits with a valid partnership contract just because you prolonged the partnership too early (january 8th), even when it was not communicated anywhere and in former years that never was a problem. So you got partly the new licenses after january 22nd but not all "new".
I don't see any reason why it should not be possible to upgrade the licenses for companies with an actual valid contract. What kind of partnership is that? "sorry, you were too early, now go away and come back next year"
The support wasn't any cooperative at all