Forum Discussion
New benefits availability
Had similar issues with our partners. They logged a ticket and Microsoft confirmed that there're some issues with the new benefits. They did manually add the missing benefit for those partners in their Partner Center.
So if you're missing some benefits, log a ticket and they should fix it. Or indeed wait till they fix the broader issue.
Community ManagerI asked the team about this and they responded with the following:
The Benefits Guide is the source of truth for benefits within the Microsoft AI Cloud Partner Program. The Benefits Guide published on August 6, 2024 states which benefits will be added to existing active offers.
Dowload guide here:
aka.ms/PartnerProgramBenefits
I must say that it was not even clear what the footnote meant.
I thought the "one-time occurrence" wording meant the opposite of what it did - that those marked would only be added for a single year but not future years, and all the rest would be added permanently to the plans.
Because I could not have imagined it meant existing customers would be left hanging high and dry on the other ones. I would have waited the extra 2 months to buy it had I known.
You should go back to them and ask why partners who renewed a bit early are being excluded from benefits, it seems ridiculous to me that we're getting less value than someone who renewed later.
