Modernized Azure Credits Redemption Unavailable Despite Official Launch

Your concern is specifically about applying credits to established subscriptions, not obtaining another sponsorship subscription with different quotas. Microsoft documents a phased regional rollout and says the parent offer's purchase determines whether its benefits use the modernized or legacy experience. A general launch announcement therefore does not establish eligibility for your particular order. Ask Partner Center support to confirm China's availability, the rollout date applicable to your September 29 order, and whether conversion is possible. Request written answers about repurchase eligibility and purchase-frequency restrictions; those cannot be guaranteed from the public guidance. Meanwhile, explicitly request cancellation review now rather than assuming the investigation pauses the deadline. Microsoft's published refund criteria include purchase within 30 days, no activated or used benefits, and no viewed product keys. Preserve the order, payment dates, screenshots and existing case number. Do not redeem anything while requesting that review