Forum Discussion

Community Manager

Jan 22, 2025

ICYMI: New Partner Blog | Updated partner benefits

You asked, we listened. Your updated partner benefits are here! Microsoft is excited to announce big changes to our benefits offerings that better align with partner needs. Continue reading her...

Benefits

PhilippRusch

Copper Contributor

Jan 29, 2025

Hello Jill,

we renewed our Microsoft partnership last week (normal annual renew procedure, I thought).

Now I have deactivated "old" licenses for Office 365, Teams and so on

AND we struggle with 3 different support teams from Microsoft since days to get the new benefits and their keys working in our production tenant.

Today we have been told, there has been a mistake for the german partners who just need new keys, these keys from partner center are not valid in Germany.

Teams already stopped working, I cannot onboard a new colleague and so on.

I've been told that this can take some days(!!!). We urgently need a solution here.

Regards,

Philipp