Forum Discussion
Broken Benefits
JillArmourMicrosoft- any update on this please? We have more clients requiring support and we're unable to leverage our partner benefit to get the support they need.
Community ManagerI haven't heard anything new on this.
JillArmourMicrosoft- this issue continues to affect us and is impacting our clients. Our partnership annual renewal is due shortly. We urgently need this funcitonality returned to our portal capability. What is the ETA on the fix please?
- JillArmourMicrosoft
SimonOsboCred2 have you submitted a support ticket on this yet? I would start there!
We've raised several but the support team keep closing them stating terms and conditions references that make no sense. After this happened 3 times we gave up on that avenue and started here! Are you able to put us directly in touch with anyone that can help?
- JillArmourMicrosoft
The team hasn't shared any information about this, I'm sorry I don't have an ETA or any updates for you. I tried reaching out to the team again and if I hear back, I will post on this string. I'm sorry, I know it's got to be frustrating.
