Forum Discussion
Kirst25
May 29, 2026Copper Contributor
You’ve tried to sign in too many attempts with incorrect password or account .
For 3 weeks now every time I try to sign in I get that message but account and password is correct, I have reached out to chat support every day for a fix have even done all trouble shooting steps mu...
Jun 01, 2026
Have you enabled any other sign-in methods aside from a password? For instance, linked it to your Windows login via Windows ID, an authenticator app (which you can also use for Multi-Factor Authentication), etc...?
If not, it may not help you directly in this case, but once you have regained access, it is highly recommended to configure alternative methods to logon for your account aside from a password.