Forum Discussion
Wrong E-Mail Adress in Contact Card - shows sip
Hi,
we see in several contact lists (local or sharepoint) that the E-Mail address and especially the action "send e-mail to" has the wrong protocol. It always show's SIP infront of it.
Anyone who determined the root cause and how to fix it? Thanks for your help.
Many thanks and kind regards
Timo
11 Replies
Does it show OK in OWA or when looking at the user entry in the GAL? If so, most likely someone has played with the contact card templates in Office...
VasilMichev thanks for your response!
First, my SharePoint lists are not showing in OWA :(. But when I look at my contacts I see that the mail adress of the contacts are displayed correct.
Second, I am not the only one with this issue. I can reproduce this issue in my outlook and my tenant as well as in the costumer tenants and clients.
??
no one else having these issue? I can't believe.
KG
Timo
Timo_Lenz I am having the same issue, here's a screenshot:
Interesting thing is that outlook tries to display the sip address and presence only if I open it while microsoft teams windows app is open, otherwise it displays just fine. This is definitely a bug. I've actually tried to go in the settings of the Microsoft teams app now, and it seems that the Settings option "Register Teams as chat app for office" is what's causing the issue, unchecking that option makes all the contacts email addresses display properly.
