Forum Discussion
When I right click and "Move" an email in my inbox to a chosen folder, I can not find the folders.
Hoping to get some insight here. I have played around with "View", removed any filters, etc. But I cannot figure out where the folders are located when I right click and "Move" an email in my inbox to a listed folder. The folders listed under my inbox on the left window pane do not line up (names are different) with the folders that I select to "Move" the email to. Now, I cannot find where I moved the emails. Where are these folders hidden? Nothing comes up when I search for them with their specific names. When I "Move" an email via the right click function, how can I find these folders?
1 Reply
It sounds like the folders you're moving emails to might be in a different account or archive folder, which is why they don’t match what you see in the left pane. When you right-click and "Move" an email, the folder list can sometimes include hidden or archived locations. Try checking all your accounts, including Archive, Other Mailboxes, or even “On My Computer” folders if you’re using a desktop client. Also, try sorting your mail by date and searching by subject or content instead of folder name to locate the missing emails.
