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Mighty365
Copper Contributor
Feb 13, 2023

What is the parent folder in Outlook Web? (Assigning retention policies)

Hi, I'm trying to assign a retention policy in Outlook Web to delete any received emails older than 1 month. Most folders (for instance, Deleted Items) are already set up to "use parent folder policy." Is the Inbox folder the parent folder to everything else? When I go to set a retention policy for the Inbox folder, it gives me various options for retention policies, including "use parent folder policy." Is there a parent folder to inbox?

1 Reply

  • There is (the Root/Top of information store folder), however OWA does not expose it. You can use Outlook to assign a policy to it.

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