Forum Discussion
Verification texts not sending
I am trying to recover my father's outlook account as he tried logging in but had forgotten his password. We now have the correct password but due to suspicious activity he needs to verify the accoun...
I am guessing you have downloaded Microsoft's Authenicator App. With the app, you have three methods for the multifactor authentication. If so, click on the account, update the security info, and then add your verification methods with email, text, and phone number.