Forum Discussion

Ryan Steele's avatar
Ryan Steele
Bronze Contributor
Mar 07, 2022
Solved

Users can no longer send from shared mailboxes in Outlook for iOS

We had one of our users report that they are no longer able to send mail from a shared mailbox in Outlook for iOS. The mailbox is in Exchange Online. When they tap the button to compose a message wit...
outlook for ios
  • Ryan Steele's avatar
    Ryan Steele
    Apr 04, 2022
    The issue seems to be (finally!) fixed with version 4.2213.0.
jjoyce10's avatar
jjoyce10
Copper Contributor
Mar 16, 2022

 

All,

Also seeing the issue after updating outlook to version 4.2209.1 on IOS. Prior to update sending emails from a shared account in outlook app on IOS was working. 

We get this error now when hitting the + symbol for creating new emails. "Something went wrong. Please try again or contact support"

We can reply to an email in the shared mailbox. 

We can also go to out main mail account in outlook IOS and change the sender to the the shared email account and send the email. 

Anyone else managed to solve this? Thanks

  • vT's avatar
    vT
    Copper Contributor
    Mar 16, 2022

    jjoyce10 

    Hi all, even yesterday's Outlook update to 4.2210.0 did not change anything for us. The problem(s) still persist(s)...

Resources