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srouge2290's avatar
srouge2290
Copper Contributor
Sep 30, 2024

Unresolved outlook storage issue

Hello, when I try to access my email I receive the following message

 

"you have run out of storage space and you will no longer be able to send or receive emails"

 

The system asks me to free up free up storage space. space to continue sending emails. So I deleted all my emails with important attachments a few days ago. Today the message is still present even though I deleted at least 2 GB of space. Thank you for your answers Stéphane

1 Reply

  • srouge2290 

     

    Deleting emails to free up space is a two-step process.

     

    Deleted items are moved to the deleted folder and then to a Recovery Bin, which keeps them for the remaining 14 days. You must delete these emails, too.

     

    If you find this information helpful, please mark it as the best response, which will assist others with the same question.

    /Teresa
    #traccreations4e 10/11/2024

     

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