Forum Discussion
Undeliverable: Emails Getting Bounce back!
Hi Guys, when i try to send an e-mail outside my network or to different office account im getting a popup with the following error.
4 Replies
Hi Suhas
I am an independent advisor investigating this inquiry.
I want to add to EmekaNgene response. There are several reasons why you may get the Bounce Back error message. Here are a few.
Try the following:
- Check the email address
- Retype the email to ensure it is correct. Or following up with the recipient to determine the accuracy.
- The recipient has a blocked list or strict spam rules to reduce junk email.
- Contact the recipient and request to be added to the Safe Sender list.
- The receiver’s server may be temporarily down.
- Try resending your email
You can also check out the Full list of failed delivery and recommended solutions.
If you find this information helpful, please mark it as the best response or like, which will assist others with the same question.
Have a good day.
/Teresa
#traccreations4e- Check the email address
- Helo Suhas
Please confirm if this happens on the OWA (Outlook web application) or Outlook client
confirm if it happens on both?
confirm if it happens to all your users or just you.- Hello Emeka
It's happening on outlook client & as of now email is bouncing back when I type that particular person's email other than that I can see that I can send emails to other users even external users outside my office account.- Hello Suhas,
Confirm if this happens when you manually type in the email address, (do not use the auto complete, just type all the email address manually)
