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woody3680's avatar
woody3680
Copper Contributor
Oct 07, 2024

Switching from Xfinity email

I currently have Xfinity internet/email. Thru my 365 subscription Outlook email is synced to the Xfinity email so it can sync to email on my Iphone. I’m looking to switch to a new internet provider, and want to use Outlook as my primary email. How do I set that up?  And is there a way to retain the existing Folder contents?

  • rogerreed's avatar
    rogerreed
    Brass Contributor

    If you’re switching providers but want to keep using Outlook, you can create a free Outlook.com or Microsoft 365 email address. Then, you can export your current emails and folders from your Xfinity account (via Outlook’s "Import/Export" tool) and import them into your new Outlook address. That way, you keep all your folders and emails! Let me know if you need help with the steps!

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