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Moonylou007's avatar
Moonylou007
Copper Contributor
Oct 22, 2023

stop outlook sending mails to gmail

I'm desperately trying to stop outlook sending emails to gmail, the latter being saturated. I tried everything. I n the transfer box, gmail doesn't appear so I cannot delete it. There are no rules set in the settings to that effect (yes I did set up that transfer months ago but I want to stop it now!)

I've erased every trace of gmail in login.live.com. all new emails or spam appearing in my outlook automatically reappears in gmail 5mn later! Help please!!!!! I can't delete my gmail as it's a business address and I'm constantly spending ages deleting *** outlook mails which then disappear from my outlook account! Double huge problem! 

help!!!! thanks!!!!

  • LeonPavesic's avatar
    LeonPavesic
    Silver Contributor
    Oct 23, 2023

    Hi Moonylou007,

    I understand your concern. To prevent Outlook from sending emails to your Gmail account, you can try to follow these steps

    1. Review Outlook Rules:

      • Open Outlook.
      • Navigate to the "File" tab.
      • Select "Manage Rules & Alerts" under "Info."
      • Examine the list of rules; if any forward emails to Gmail, delete them.

         

    2. Send/Receive Settings:

      • In Outlook, go to "File."
      • Click "Options."
      • Head to the "Advanced" section.
      • Under "Send and receive," click "Send/Receive Groups" and confirm Gmail is not included.

         

    3. Inspect Gmail Settings:

      • Log in to your Gmail account.
      • Access settings (usually represented by a gear icon).
      • Examine the "Forwarding and POP/IMAP" settings to confirm no email forwarding is set up.

         

        Please click Mark as Best Response & Like if my post helped you to solve your issue.
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        If the post was useful in other ways, please consider giving it Like.


        Kindest regards,


        Leon Pavesic (LinkedIn)

    • stphrc's avatar
      stphrc
      Copper Contributor
      Oct 10, 2024

      LeonPavesic I followed each of your steps, and still my Gmail account gets every email sent to my Outlook account.  The Outlook account is set up for my business, whereas the Gmail account is for personal communications.  After following your steps, a Test email was sent to Outlook, and sure enough it still comes through to Gmail.  As frustrating is that when I reply to any message, it is now sent from Gmail.  This is unprofessional and has confusion.  

       

      • jrobbo's avatar
        jrobbo
        Copper Contributor
        Dec 02, 2024

        Hi stphrc , I tried all the above methods and they didn't work, but I just managed to figure this out for my accounts so hopefully it helps you too! 

         

        In my Gmail settings, under 'Accounts and Imports' I had a 'Gmailify' setting that I had to unlink. 

         

        This unlinked all my Outlook/Hotmail emails from my Gmail account so I don't have them coming through anymore.

  • Elodybx's avatar
    Elodybx
    Copper Contributor
    Apr 14, 2024
    Same problem. What did you do. I looked everywhere how to stop this. It’s a mystery for me!

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