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John Twohig's avatar
John Twohig
Iron Contributor
Nov 10, 2020
Solved

Shared Mailboxes - When replying to a message that is not in the inbox

There is an option in Outlook to save the reply in the same folder when you are replying to a message that is not in the Inbox:   However, it doesn't seem to work for shared mailboxes. Is the...
  • VasilMichev's avatar
    Nov 11, 2020

    For this (and many other) feature to work, you need to add the shared mailbox as additional account in Outlook (via File > Add account) as opposed to adding it as additional mailbox/automapped.

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