Forum Discussion
M_Rivard
Jun 11, 2023Copper Contributor
Shared mailbox user activity data/reports
My team has a shared mailbox that is used primarily by two members of the team. There are some concerns that one of the two team members isn't doing their fair share of the work. Is there a way to ...
M_Rivard
Jun 12, 2023Copper Contributor
Thanks Vasil! I tried your suggestions, and unfortunately the From column simply displays the shared mailbox name, not something like "[username] on behalf of [mailbox name]". Is there a way to change the From column setting so that it displays the unique username instead of simply the mailbox name? I right clicked and went into View Settings, and couldn't find any obvious options for accomplishing that.
VasilMichev
Jun 13, 2023MVP
For more advanced customizations, you will have to use the method outlined here: https://www.slipstick.com/exchange/adding-extended-mapi-fields-to-outlook/