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James-Brennan's avatar
James-Brennan
Brass Contributor
Aug 22, 2018

Set Actionable Message state on open

Hi, 

 

Do you guys know if it is possible to set the state of an actionable message card on open?

 

I am thinking by way of an example is around a scenario where you might have two recipients who can approve an action but only one needs to complete the approval. If recipient A approves/denies the request then when recipient B opens the message in outlook they see its already been approved and the message becomes more of an FYI message card.

 

I know you can update the card using the refresh command but this only triggers when a user has completed an action on the card, not when the card opens. 

 

I suspect this isn't possible but wanted to check. 

 

Thanks, James. 

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