Forum Discussion
muhammadjunaid395
Oct 10, 2024Copper Contributor
Sender Name Not Displayed in Outlook Emails
I'm using the Outlook (New) downloaded from the Microsoft Store, connected via IMAP/SMTP. When I send emails, my name isn't visible to recipients—only my email address shows.
I've tried adjusting the settings but haven't found a solution.
Could you please assist with this?
- yzm01Copper Contributor
I have the same issue quite frequently actually. I contacted Microsoft Support to solve this but they simply told me to update the first name, last name and display name in the contact information for the user. The support agent get that I already configured the user properly.
The annoying part is that sometimes the name is displayed in the recipients inbox and sometimes not. I have no clue why.