Run rule now is grayed out

My rules in Outlook are grayed out again. The part of manual execution. And this status has been remained for at least 3 days. I encountered this circumstance before like few months ago and here we g...

outlook for mac

outlook on the web

Rules

Teresa_Cyrus
Sep 24, 2025
Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.

Updated as of November 18, 2025: For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details and timelines):

Forward To

Forward As an Attachment To

Redirect To

Send Text Message To

Display Desktop Alert

Play a Sound

Also, the following actions were temporarily disabled during their investigation. Resolved on Friday, September 26.

Categorize

Move To

Copy To

If you found this helpful, please mark it as the best response to assist others.

#traccreations4e-r25 updated reponse 11/18/2025
original response 9/24/2025

Teresa_Cyrus

MVP

Sep 24, 2025

Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.

Updated as of November 18, 2025: For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details and timelines):

Forward To
Forward As an Attachment To
Redirect To
Send Text Message To

Display Desktop Alert
Play a Sound

Also, the following actions were temporarily disabled during their investigation. Resolved on Friday, September 26.

Categorize
Move To
Copy To

If you found this helpful, please mark it as the best response to assist others.

#traccreations4e-r25 updated reponse 11/18/2025
original response 9/24/2025

ScottHsieh

Brass Contributor

Oct 02, 2025

I could run rules manually around after the date you mentioned, yet I cannot run rules again now 0.0

Forum Discussion

Run rule now is grayed out

Resources