Forum Discussion
Run rule now is grayed out
Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.
For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details):
- Forward To
- Forward As an Attachment To
- Redirect To
- Send Text Message To
- Display Desktop Alert
- Play a Sound
Also, the following actions are temporarily disabled during their investigation. Microsoft’s goal is to restore them by Friday, September 26. (My fingers are crossed.)
- Categorize
- Move To
- Copy To
If you found this helpful, please mark it as the best response, which will assist others.
#traccreations4e-r25 9/24/2025
Microsoft engineers have confirmed a bug with “Run Rules Now” in New Outlook.
For now, rules that use these actions won’t run (see the blog post Why “Run Rules Now” is Greyed Out in New Outlook TRACCreations4E for details):
- Forward To
- Forward As an Attachment To
- Redirect To
- Send Text Message To
- Display Desktop Alert
- Play a Sound
Also, the following actions are temporarily disabled during their investigation. Microsoft’s goal is to restore them by Friday, September 26. (My fingers are crossed.)
- Categorize
- Move To
- Copy To
If you found this helpful, please mark it as the best response, which will assist others.
#traccreations4e-r25 9/24/2025
What we can do at the moment is waiting for the estimated recovering time point. And thanks for the information. It doesn't resolve the issue yet it gives a light regarding what's going on out there for 'Run Rules Now'.