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Re-request password
Good day. I periodically have a problem with outlook. I read a lot of forums on the Internet and tips, but nothing helped me. We have several domain controllers in our organization. Password synchronization occurs once every 30 minutes. On the domain controller there is a policy for users to change the password once a month. If a user changes the password, it takes 30-40 minutes for him to go into all Office365 programs except outlook. The program constantly asks for a password. What I have tried:
1) Reboot PC
2) rundll32.exe keymgr.dll, KRShowKeyMgr deleted all passwords
3) resetting the activation of office365
When entering the password, there are no errors, it accepts it but then immediately requests the password again.
Problem solved. Added parameters to the registry.
HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ x.0 \ Outlook \ AutoDiscover:
PreferLocalXML 0
ExcludeHttpRedirect 0.
ExcludeHttpsAutoDiscoverDomain 1.
ExcludeHttpsRootDomain 1.
ExcludeScpLookup and value 1.
6. Key type DWORD-32 with the name ExcludeSrvRecord and value 1.
7. Key type DWORD-32 with the name ExcludeLastKnownGoodURL and value 1.
8. A DWORD-32 key with the name ExcludeExplicitO365Endpoint and a value of 1.
9 Replies
What does the prompt look like? And are you using any form of 2FA?
2FA - no
I enter the password, the system accepts it - once again asks for the password - and so constantly.
Accepts the password is generally the opposite of asks for password again :) Does it show the account connected in the status bar? What does the prompt look like?
