Forum Discussion
Re-request password
Problem solved. Added parameters to the registry.
HKEY_CURRENT_USER \ Software \ Microsoft \ Office \ x.0 \ Outlook \ AutoDiscover:
PreferLocalXML 0
ExcludeHttpRedirect 0.
ExcludeHttpsAutoDiscoverDomain 1.
ExcludeHttpsRootDomain 1.
ExcludeScpLookup and value 1.
6. Key type DWORD-32 with the name ExcludeSrvRecord and value 1.
7. Key type DWORD-32 with the name ExcludeLastKnownGoodURL and value 1.
8. A DWORD-32 key with the name ExcludeExplicitO365Endpoint and a value of 1.
What does the prompt look like? And are you using any form of 2FA?
2FA - no
I enter the password, the system accepts it - once again asks for the password - and so constantly.
Accepts the password is generally the opposite of asks for password again :) Does it show the account connected in the status bar? What does the prompt look like?
Errors that the password is not correct - does not show. I enter the password, the system accepts it, after 1-2 seconds enter the password. The window has already written user account.
OK, so this is the correct prompt when you use Office clients with Modern auth enabled, that part is good. However, if you are getting an error message that the password is not correct, this suggest there is some issue with the password sync, so I'd recommend going over the troubleshooting article: https://docs.microsoft.com/en-us/azure/active-directory/hybrid/tshoot-connect-password-hash-synchronization
Or simply try to login with the changed password directly at the O365 portal.