Forum Discussion
New Outlook Issues
It's clear Microsoft is plowing ahead. this is clearly about making a product that is more cost effective and cross platform in the long run, and phasing out stand-alone software like Adobe. At least Adobe's model was better and while more expensive they can at least work and always have new features.
This was driven by bean counters and web developers that know little about how power users use your product to be MORE productive, .not the desire to make a BETTER product. It is universally hated. As an IT support leader, I am on the front lines, holding classes, showing people why the new version of office is better, and it's just the layout they need to adapt to, for a better more feature filled product.,that in the end they will love (like when "ribbons were introduced . This "product" has a new layout and LESS features, Major fail. Youre competing with yourself and losing. Got greedy and released way too soon. There is no payoff in switching to this in its current form. Managers will just create a group policy to substitute the new Outlook link for the local software just to keep the complaints down, I did.
The problem is, You tied my hands behind my back. I have my CFO asking i we should switch to Google. How do I answer that? Withe new Outlook, I can't show them how to use features they've lost.
brianbir570A I certainly empathize with your struggle there. But I would also point out that Google, while being a provider of email, also don’t provide an email client. They provide only webmail. These aren’t the same thing.
One of the major problems with New Outlook, aside from missing features is that it is also not an email client. It essentially behaves like webmail. All email traffic flows through the Outlook server at Microsoft.
This isn’t much of a difference if Microsoft is your current email provider. But if your email service provider is Google or Yahoo, then your data will go through the Outlook server, where Microsoft will undoubtedly use the ‘anonymized’ data to train its copilot AI.
The other downside of Google as a service provider for productivity suite, is that its offerings are far weaker and less universal than Office. There are no desktop versions of their software.
My recommendation would be that when Microsoft forces New Outlook on the enterprise customer, look into a professional email client software to replace Outlook. I am looking at alternatives at this time.