Forum Discussion
Favorites shared folders not displaying related shared account
- Jan 15, 2026
Update: This is a known issue and has been fixed in Client Version 20260108025 (New Outlook > Settings > General > About Outlook > Client Version). The fix is now being deployed to production and is currently at 30% saturation, will hopefully be fully deployed by the end of this week. Hope this helps.
Update: This is a known issue and has been fixed in Client Version 20260108025 (New Outlook > Settings > General > About Outlook > Client Version). The fix is now being deployed to production and is currently at 30% saturation, will hopefully be fully deployed by the end of this week. Hope this helps.
- antarexJan 20, 2026Copper Contributor
Not fully fixed, shared mailbox folders have now the account name, but still not the crucial information of unread elements... That's the whole purpose of the favorites : have a quick view of folders with unread emails...
- FrascaJan 19, 2026Copper Contributor
My outlook now indicates the shared mailbox names but the number of emails still does not show and I also can't drag email to sort them into folders listed in my favorites section. Are these two items still being addressed?
- Mike_MeyerJan 18, 2026Copper Contributor
My New Outlook just updated to 20260109002.06 - Shared mailbox names returned. However unread messages did not 😕😕😕
- Mike_MeyerJan 18, 2026Copper Contributor
My New Outlook just updated to 20260109002.06 - Shared mailbox names returned. However unread messages did not 😕😕😕
- FrascaJan 19, 2026Copper Contributor
Same here :(