Forum Discussion

Copper Contributor

Jan 03, 2020

Can't create groups in Outlook desktop app

Hi everyone, I can't create groups at the Outlook desktop app. When I try to create one, shows me the following message: "The group can't be created right now. Please try again later". Although,...

groups

outlook for windows

Carolina Trigo

Copper Contributor

Jan 14, 2020

Hi,
Thanks for both replies.
We opened a ticket and it really is a bug on this version.
So, in order to fix it, we have created a policy to update the Outlook desktop app to a stable version (version 1912 (Build 12325.20288 Click-to-Run) Monthly Channel). 🙂

Georgi_Georgiev

Copper Contributor

Jan 31, 2020

Hello,

We are facing the same error message on Outlook app when creating an Office 365 group "The group can't be created right now. Please try again later";

we are reproducing the issue on

Monthly Version 1912 12325.20344

and

Monthly (Targeted) Version 2001 12430.20184.

Seems that the only workaround for now is to downgrade the office build or switch to another update channel :). In OWA we are able to create a group without any trouble.

cathyb9999
Copper Contributor
Jan 11, 2022
Georgi_Georgiev
Do you know if this problem has been solved somehow by anyone? I'm getting the same error message!
- amyridenour22
  Copper Contributor
  Jan 11, 2022
  cathyb9999 I'm getting the same error also. Has anyone found a fix?
  - TFasko
    Copper Contributor
    Jan 12, 2022
    I and several members of our company are having the same issue. I think the bug has come back to haunt us.