Forum Discussion

Vlacheslav95's avatar
Vlacheslav95
Copper Contributor
Aug 16, 2020
Solved

Question about account deletion, for email accounts, that only forward

Hello,

 

There has been something on my mind, which I have been wanting to ask for a while now. According to

 

https://support.microsoft.com/en-in/help/4511051/microsoft-account-activity-policy

 

An Outlook account, that isn't logged into in 2 years, will be deleted.

 

What I wanted to confirm was, does this apply to for example an Outlook account, that only forwards emails to another email?

 

Kind regards,

Vlacheslav

  • Hi Vlacheslav95 

     

    Yes. Automatic rules processing is not considered activity, so you will need to either log in or action one of the exceptions to stop the account from closing after 2 years.

     

    Hope this helps,

    Mark

3 Replies

  • HidMov's avatar
    HidMov
    Steel Contributor

    Hi Vlacheslav95 

     

    Yes. Automatic rules processing is not considered activity, so you will need to either log in or action one of the exceptions to stop the account from closing after 2 years.

     

    Hope this helps,

    Mark

    • Vlacheslav95's avatar
      Vlacheslav95
      Copper Contributor

      HidMov thanks for confirming!

       

      I assume by "action one of the exceptions", you're referring to the 'Purchases' requirement/exception?

       

      Kind regards,

      Vlacheslav

      • HidMov's avatar
        HidMov
        Steel Contributor

        Hi Vlacheslav95 

         

        Yes, that is correct. I probably could have worded that better!

         

        Thanks,

        Mark