Forum Discussion
Public folders have disappeared in NEW outlook for Mac
Just switched to Microsoft Outlook for Mac version 16.42. Public folders have disappeared and the option is greyed out under tools. if I switch back to the old outlook, the public folders are there again.
How do I get them in the new outlook?
30 Replies
- Almost a year and a half later and there is still no word on the availability of Public Folders in the New Outlook for Mac? In the latest update, they removed the greyed-out option under Tools. This has me worried that they don't plan on supporting it in the future. Is Outlook for PC next?
Can anyone at Microsoft tell us what the plan is?brad_andersonat this point, Outlook for Mac can't be even considered as Outlook anymore, it's a really dumbed down Version that tries to be "Outlook for mobile", while abandoning all the features you are used to in a corporate environment (what happened to the sharing option? Permission settings? not to mention the goddamn Public folders, which now disappeared completely).
I'm waiting for the day when *mozilla thunderbird* integrates better into a microsoft corporate environment than outlook for mac..
Shame on you Microsoft, for leaving the corporate users behind, without any further notice.
- We have been waiting for so long to be able to use public folders in the new Outlook for Mac. With version 16.56 there are still no PF. We can't use it without public folders.
Now it becomes even more important because since macOS Monterey 12.1, the search in the current Outlook for Mac is completely not working. - August 3, 2021 - still no PF in "New" outlook? I'm getting a "DOS ain't done til Lotus won't run" vibe.
- This is fun. "New" outlook - No Public Folders. "Old" outlook - No Search Results. Now I have to switch back and forth between outlook versions depending on whether I want to be able to search, or access public folders. Really looking forward to a microsoft self-driving car. My use of capital letters is intended. Fix your broken garbage and you'll get your Capital letters back.
I just had to switch back to "old" outlook because "new" outlook cannot create a new meeting from File | New while I'm reading email. Good news is, suddenly my search is working again in "old". Hopefully I won't have to re-enable "new" ever again. Gad, that "new" INTERFACE, yuk. If "new" is an entire rewrite, created to solve a problem, great, go for it. If "new" is just a reskin, I suggest microsoft lose a couple of thousand pounds of dead weight by scuttling that department. Aside from my recent Search issues (and the fact that "new" will eventually be FORCED on me), I have nothing but good things to say about "old", its a workhorse.
- very frustrating that many months after you shared this/asked this question there is still no PF option in the new look o/l 😞
- Still no public folders here (Outlook 16.49, new interface). Not to mention that the access of public folders in the old version on mac already was a quite painful experience, if you need access to a lot of public folders inside the folder hierarchy. This is more than frustrating since we are paying for E3 and E5 license model.
I just ran into this issue (I work for a small MSP). Try selecting the toggle back to the old interface of Outlook (if available).
- Apologies, are any of the people that have replied to this comment actually from Microsoft? Have they formally said the feature is simply not in the beta yet?
The new Outlook for Mac is a work in progress. There are a few features that are not yet available in it. I've tried it myself a couple of times but had to switch back due to a missing feature.
When you switch back though, you can fill in a form telling Microsoft why you have reverted.
The features will make their way into the new version in time.
- Still no news. How comes that public folders are so -badly- integrated into Outlook on Mac? The access to PF on the old version (by subscribing one by one), is ridiculous, as soon as you have a minimum of hierarchy within your PFs.
I guess some more people are pretty annoyed, because they actually PAY for corporate accounts, while Microsoft fails to provide a decent method to access the PFs in a corporate environment, even if the old version is -somehow- able to give access. Very disappointing. Is this a missing feature for sure? Or is it something i'm missing?
