Forum Discussion
Profile won't load in Outlook
I have Office 365 and am running Windows 10 on a 64 bit laptop. I am trying to run Outlook and the profile won't load. I have tried restarting my laptop and uninstalling and reinstalling Outlook to n...
Hi,
Does it return any?
Are you able to create the profile, but then outlook doesn't open?
Could you please share more info about your issue?
Does it return any?
Are you able to create the profile, but then outlook doesn't open?
Could you please share more info about your issue?
No, Outlook will not load at all. I cannot even create the profile online. I’ve tried sending the logs to Microsoft. Sometimes it opens and I can add a account, like Gmail. But the account does not stay in my profile when I close Outlook. Should I uninstall the app then try again from Microsoft Store? That is the only thing I haven’t done that I can think of.