Forum Discussion
Nullable
Jul 15, 2025Brass Contributor
Press three times to go one step back in Outlook webmail
So using Outlook webmail, if I open an e-mail in a custom folder Future Problems, two levels down from the account root folder, go to Inbox, view an e-mail, and then press Back button on the mouse, t...
WolveesThyroid
Jul 16, 2025Iron Contributor
Enable keyboard shortcuts in Settings → Accessibility in the web version of Outlook, and then press the Esc key or customize the Back shortcut.
Nullable
Jul 18, 2025Brass Contributor
It's already enabled. It must be enabled by default, because I never touched these settings. It's set to "Outlook". I have changed it to "Outlook.com" (whatever the difference is!). That didn't help. What is this supposed to do? Let me customize the "Back shortcut"? What is the "Back shortcut"? All I can see is that the symptoms remain the same after this change. But I did not need to enable it, "keyboard shortcuts" were already enabled. In Settings → General → Accessibility, correct? The last option in there is "Turn off keyboard shortcuts" and that's obviously not the intended course of action.