Forum Discussion
Nullable
Jul 15, 2025Brass Contributor
Press three times to go one step back in Outlook webmail
So using Outlook webmail, if I open an e-mail in a custom folder Future Problems, two levels down from the account root folder, go to Inbox, view an e-mail, and then press Back button on the mouse, t...
WolveesThyroid
Jul 16, 2025Iron Contributor
Enable keyboard shortcuts in Settings → Accessibility in the web version of Outlook, and then press the Esc key or customize the Back shortcut.
- NullableJul 18, 2025Brass Contributor
It's already enabled. It must be enabled by default, because I never touched these settings. It's set to "Outlook". I have changed it to "Outlook.com" (whatever the difference is!). That didn't help. What is this supposed to do? Let me customize the "Back shortcut"? What is the "Back shortcut"? All I can see is that the symptoms remain the same after this change. But I did not need to enable it, "keyboard shortcuts" were already enabled. In Settings → General → Accessibility, correct? The last option in there is "Turn off keyboard shortcuts" and that's obviously not the intended course of action.