Forum Discussion
Hughes818
Apr 21, 2023Iron Contributor
Outlook Templates keep disappearing.
I have noticed that my Outlook templates periodically disappear/are deleted from Outlook for the Web. I add several templates. Pressing My Templates while composing an email...works for a while...t...
BellaNahut
Oct 06, 2023Copper Contributor
It's super frustrating when Outlook templates vanish. While I can't directly fix that issue, I can suggest a workaround. You might want to consider creating your email templates using something like Word or Google Docs, and then saving them securely on your computer or in a cloud storage service.
Speaking of templates, if you ever need more than just email templates, you can check out https://freelydocs.com/docstemplates/recipe-templates/. They offer a variety of templates that could come in handy for different purposes.
- tcboeiraOct 07, 2023Brass ContributorIn our case, in our company, people - using only the Web mode of Outlook - have been complaining a lot about this, that the Add-in and Template button - have disappeared from the email bar. I have been persistently searching to find an answer or an idea when to contact Microsoft, but without success. This conversation of yours is the closest to my situation.
- ExtraSpaceStorage1735Oct 07, 2023Copper Contributor
On the top, right side of upper toolbar, there is a box with 4 smaller boxes in it. This is the app area. This is where the Templates will be if not in the normal space.
- gregsotApr 03, 2024Copper ContributorAh this is where it was -- thank you! Rightclicking on the "My Templates" icon there and choosing "Pin" puts the icon in the toolbar, saving you a click.