Forum Discussion
Outlook support - human
I posted an issue last week with no resolution or comments. I have tried to contact any support mechanism with microsoft and there is No way of getting ahold of any support. How do we get a support issue resolved? I just spent 2500 on a studio2 and have used microsoft forever and now have this issue with Outlook 365 and can't seem to get ahold of any method to get this issue resolved.
9 Replies
THis is Crazy
i experience the same
After raising 3 tickets for the same problem
It's been a week, and no one is contacting me
Does anyone know what is wrong with MS?
It seems that they can't handle it anymore.
i just need a verification for my phone number, but they can't do that.
Is this happening now with Microsoft?please help me!!!!i have been stuck in a mixcrosfot loop for over four hours and still cannot find a way to contact a human support person or even to create a new post on this forum!!! does anyone know how to contact support for email ie outlook/hotmail? I have a very old account that appears active and i would like to acces it to see if there are still old emails as they would help with a music archive project i have started. my old passords do NOT work, the password reset DOES NOT WORK, the passowrd recoevery DOES NOT WORK, i just need to somehow contact ana ctual human and give them the details ebcause their autmatoed system immediates stops the process, can anyone help? i cannot find ANYWAY to get a huamn from microsoft to help me
If you are looking for Customer service phone numbers:
https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
(I can't post the URL as a link. Only plain text)
But, Microsoft Account Security is an automated process. There is no direct phone number for account recovery. Microsoft Support Agents can not unlock an account or reset your password. All routes lead back to the automated process or support to help you complete the automated process.
You can also try posting this in the Microsoft Outlook Q&A Forum:
Can't help with phone support. Assume you are following these paths.
MS 365 - Admin Only Support
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-supportMS 365 Subscriber
https://www.microsoft.com/en-us/microsoft-365/supportTry Chat Support?
Open a browser to https://support.microsoft.com/home/contact
Tell us your problem: "Outlook {whatever}"
[Get Help] {Scroll down to the bottom of the page} [Sign in to Contact Support]
Sign in with any Microsoft account
Products and services: "Microsoft 365 and Office"
Category: "Outlook"
[Confirm]
Choose a support option -> "Chat with a support agent in your web browser"
**Edited by Admin to put the support URL in **the microsoft contact page constantly redirects me voer and over and there is NO CONTACT INFO at any point
Are you looking for Customer service phone numbers?
https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
(I can't post the URL as a link. Only plain text)
Hello Jason, I am currently in the same situation - did you solve it out? I am in an urgent need to speak to human beeing and this hotline service sends me only to selfhelp page, so annoying
thanks for help in advanceTry to ask here.
