Forum Discussion
Outlook support - human
I posted an issue last week with no resolution or comments. I have tried to contact any support mechanism with microsoft and there is No way of getting ahold of any support. How do we get a support issue resolved? I just spent 2500 on a studio2 and have used microsoft forever and now have this issue with Outlook 365 and can't seem to get ahold of any method to get this issue resolved.
7 Replies
- k nCopper Contributor
please help me!!!!i have been stuck in a mixcrosfot loop for over four hours and still cannot find a way to contact a human support person or even to create a new post on this forum!!! does anyone know how to contact support for email ie outlook/hotmail? I have a very old account that appears active and i would like to acces it to see if there are still old emails as they would help with a music archive project i have started. my old passords do NOT work, the password reset DOES NOT WORK, the passowrd recoevery DOES NOT WORK, i just need to somehow contact ana ctual human and give them the details ebcause their autmatoed system immediates stops the process, can anyone help? i cannot find ANYWAY to get a huamn from microsoft to help me
- Hornblower409Iron Contributor
Can't help with phone support. Assume you are following these paths.
MS 365 - Admin Only Support
https://learn.microsoft.com/en-us/microsoft-365/admin/get-help-supportMS 365 Subscriber
https://www.microsoft.com/en-us/microsoft-365/supportTry Chat Support?
Open a browser to https://support.microsoft.com/home/contact
Tell us your problem: "Outlook {whatever}"
[Get Help] {Scroll down to the bottom of the page} [Sign in to Contact Support]
Sign in with any Microsoft account
Products and services: "Microsoft 365 and Office"
Category: "Outlook"
[Confirm]
Choose a support option -> "Chat with a support agent in your web browser"
**Edited by Admin to put the support URL in **- k nCopper Contributor
the microsoft contact page constantly redirects me voer and over and there is NO CONTACT INFO at any point
- Hornblower409Iron Contributor
Are you looking for Customer service phone numbers?
https://support.microsoft.com/en-us/topic/customer-service-phone-numbers-c0389ade-5640-e588-8b0e-28de8afeb3f2
(I can't post the URL as a link. Only plain text)
- Natalia_LesCopper Contributor
Hello Jason, I am currently in the same situation - did you solve it out? I am in an urgent need to speak to human beeing and this hotline service sends me only to selfhelp page, so annoying
thanks for help in advance- VictorIvanidzeBrass Contributor
Try to ask here.