Forum Discussion
ErikKohler
May 29, 2024Copper Contributor
Outlook S/MIME issue - encryption makes mail unreadable
Hello all, since a few weeks some coworkers including myself expierence a strange behaviour in Outlook. All Outlook clients are set up to encrypt every mail via S/MIME. Some external contacts can...
JeffL327
Sep 10, 2024Copper Contributor
I have a user that is seeing a similar issue that just started appearing in the past 2 weeks.
We have a sensitivity label that is setup to Encrypt Only if the applied to a sent email.
Once the email is available in her sent items folder, it is only accessible for a few minutes.
After that, the encrypted email cannot no longer be opened.
Has anyone else experienced something similar or found a workaround/resolution?
We have a sensitivity label that is setup to Encrypt Only if the applied to a sent email.
Once the email is available in her sent items folder, it is only accessible for a few minutes.
After that, the encrypted email cannot no longer be opened.
Has anyone else experienced something similar or found a workaround/resolution?