Forum Discussion
tekla007
Nov 10, 2022Copper Contributor
Outlook shared Mailbox not showing all Mails in Inbox
Hello Community, i have a problem with a couple of Users using the same shared Mailbox. In outlook 2016 Pro Plus and also in Outlook MS365 App, they are not able to see all Mails in Inbox. If i...
VasilMichev
Nov 10, 2022MVP
Are those older messages, did you check the cache settings? The cache slider in particular, as it will filter out all older mail. Similarly, check for filters configured on the folder. Or switch to Online mode.
tekla007
Nov 14, 2022Copper Contributor
Hi, the cache settings are set to 3 Month. But mails, not older than 3 to 7 Days.