Forum Discussion
Outlook shared mailbox - no possibility to change color categories
Hi, I have a number of shared mailboxes (Office 365) where I have full access rights. I am also a Global Admin, also for Exchange. When I click on "Categorize" in a calendar and then see the colour categories, the "Rename" button is grey and I can't rename the category. I also can't add or delete new categories. Where do I need to set this or can I look it up? Thank you very much!
- You will need to add the shared mailbox as additional account in Outlook, otherwise certain functionalities are disabled. Here are the instructions: https://www.michev.info/blog/post/3567/how-to-add-a-shared-mailbox-as-additional-account-in-outlook-2022-version
- Great article. Related question: On the "new Outlook" there seems to be no possibility to use shared categories. So each teammember sees a different set of cat. Any suggestions on an alternative that would enable people to follow up on shared mailboxes? Thx in advance
