Outlook search opens attachments when I want it to open emails

Hi neilosj,

I am an independent advisor investigating your inquiry.

The good news is I was able to recreate your scenario.  This issue says that Microsoft potentially had forgotten to show the corresponding email with the attachment in the search results.  

I recommend two things.

1) Contact and report this issue to the Microsoft Support team. They have direct access to the product engineers.

2) Add this issue and suggested solution to the Microsoft Outlook Feedback portal just in case this was by design. Personally, I will vote for this change.  I want both options - the email and/or attachment in the search results. So, be sure to include the link to your feedback in this post.  

If you find this information helpful, please mark it as the best answer or like it, which will assist others with the same question.

Have a good day.

Teresa

#traccreations4e